Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should. We implemented a return policy designed to let you shop with confidence and make things as easy as possible when things don't work out. To get started, reference the specific return policy for the item you are looking to return.

Please read our terms and conditions for the full details of our return and warranty policy.

Firearm & Lower Receiver Returns

When you receive the firearm or lower receiver at the FFL, please inspect it thoroughly before accepting the transfer. The policies outlined below are only for guns or lower receivers that are picked up from the FFL. Returns are only eligible when the product has been used properly and is returned in its original condition.

If a firearm or lower receiver is not picked up within 14 days of arrival, including failed background check, not legally allowed to own, refusal to pick up, or any other reason the transfer is not otherwise able to be completed, the transaction will be canceled. Old Glory Guns and Ammo will process a cancellation and return of the product, minus any fees, a $30 return shipping fee, original shipping charges, and a 15% restocking fee.

New Gun and New Lower Receiver Return Policy

All new gun & new lower receiver sales are final. As a reminder, new guns are eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.

Used Guns

Old Glory Guns and Ammo warranties used firearms for one year after purchase. If we cannot fix it, we will refund your money.

Ammunition, Optics, Magazines, Holsters, Knives, Hunting Gear, Range Gear, Upper Receivers, Suppressor Components & Other Accessories

Old Glory Guns and Ammo will return any unopened, unused item still in the original, undamaged package for a period of 30 days. After 30 days, all sales are final. Optics, magazines, and other accessories may be eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.

Suppressors

Old Glory Guns and Ammo does not accept returns on Suppressors.

Items Lost or Damaged in Shipment

Please read about our Package Protection coverage for items lost or damaged in shipment.

General Return Guidelines

• To start the return process, contact us or call 603-878-2854.
• If you receive incorrect or missing items, please contact us.
• Shipping labels are emailed and will need to be printed by the customer.
• All returns on orders paid by credit card will receive a credit to the card used once confirmation and inspection are completed. Refunds may take 3–5 business days.
• We do not provide an exchange option. Place a new order for replacement items.
• Old Glory Guns and Ammo reserves the right to limit or decline returns.
• Returned clothing may not be washed, worn, or damaged due to misuse.
• Items not meeting policy conditions may be returned to the customer at their expense.

Questions

If you have any questions, please feel free to contact us.